Privacy Policy
Last updated: December 8, 2024
Introduction
ValidX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ValidX Chrome Extension and related web services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (first and last)
- Profile picture (if provided via authentication provider)
- Authentication tokens for secure session management
Validation Request Data
When you submit a validation request, we collect:
- The content you submit for validation (text, context, or conversation excerpts)
- Request title and description
- File attachments you choose to upload
- Source URL where the content originated (e.g., ChatGPT, Claude, Perplexity)
- Validation type and urgency preferences
Extension Usage Data
The Chrome Extension may collect:
- Session tokens stored locally for authentication purposes
- Extension preferences and settings stored in Chrome's local storage
- Conversation history within the extension sidebar
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service
- Process and fulfill your validation requests
- Connect your requests with qualified expert validators
- Authenticate your identity and maintain session security
- Send you notifications about your validation status
- Communicate with you about service updates or support
- Analyze usage patterns to improve user experience
- Prevent fraud and ensure security of our platform
Third-Party Services
We use the following third-party services:
Clerk Authentication
We use Clerk for user authentication and session management. Clerk may collect and process authentication data according to their Privacy Policy.
Cloud Hosting
Our services are hosted on Vercel. Data is stored and processed in accordance with Vercel's security and privacy practices.
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit using TLS/SSL protocols
- Secure session token management
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel
Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Validation request data is retained for the duration of your account and may be kept for a reasonable period thereafter for legal and business purposes. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
To exercise these rights, please contact us using the information below.
Cookies and Local Storage
Our Service uses cookies and local storage for:
- Authentication: Session cookies to keep you logged in
- Preferences: Storing your extension settings and preferences
- Functionality: Enabling core features of the extension
The Chrome Extension stores authentication tokens and conversation data in Chrome's local storage to provide seamless functionality across browser sessions.
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: